The experience of a small business owner is one that often forces them to wear many hats in their life. Among them include hats such as parenthood, spousal, community member, soccer coach, entertainer, care giver, son, daughter, friend, tough guy, church member, clean-up crew, family photographer - you get the picture. Inside the business world the need to wear many hats continues. In fact, there are a minimum of eight hats that must be worn in every business. Can you wear all eight?

We haven't found an owner yet who had the ability to wear all eight. Every owner has different levels of expertise, and we customize our coaching plan to get all eight hats on the owner's head, and fitting well. We will coach you, and your current or future staff members, through each of the business areas that follow:

Business Areas of Coaching

• Marketing - Most business owners started their business, and have survived to date, primarily via word of mouth networking. We are Guerrilla Marketing certified specifically for small business owners. We will take you through a proven process that assures you don't waste a penny on needless marketing campaigns and can account for each and every penny spent.
• Sales - Is converting leads into paying customers something that keeps you up at night? We are trained and have extensive experience in the Sandler Sales System. It is a system that we customize for the professional business owner who isn't able to sell full-time for a living.
• Customer Service - A great marketing campaign, supported by a closing system second to none, will only sustain and feed upon itself if you turn your customers into raving fans. The identity you create in your marketing campaign must be consistently applied through every customer touch.
• Human Resources - Are you slow to hire and quick to fire? Spending time on the front end to find the right fit not only yields profit on the back end, but helps you avoid the stress (and money) of a wrong hire up front. We have a proven 5-step hiring process that helps to ensure you have the right person for the right job.
• Business Systemization - If you were absent from the business for six months, would your business continue to grow - or even survive? We will help you develop business processes that may now be housed only in your head, or key employees' heads.
• Profit Margins - Surviving, and staying ahead of the competition, requires industry-leading profit margins. We have advanced financial tools-we even sell these tools to banks-that will benchmark you against your competition and keep a pulse on the financial health of your business.
• Financial Management - Are your financial statements (P&L, Balance Sheet, and Cash Flow) just something your CPA puts together at year end? You can stay in business, and thrive, once you have an intimate understanding of each.
• Leadership - Everything rises and falls with leadership. Wear the 7 previous hats correctly, but be a weak leader, then your business will never reach its potential. With decades of actual business leadership in the firm, we help coach you through all aspects of proper business leadership.

Contact us today for a FREE consultation if you are having any troubles making those hats fit.

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